Contact potential or existing customers to inform them about a product or service using scripts
-Answer questions about products or the company
-Ask questions to understand customer requirements and close sales
-Direct prospects to the field sales team when needed
-Enter and update customer information in the database
-Take and process orders in an accurate manner
-Handle grievances to preserve the company’s reputation
-Go the “extra mile” to meet sales quota and facilitate future sales
-Keep records of calls and sales and note useful information
-Answer questions about products or the company
-Ask questions to understand customer requirements and close sales
-Direct prospects to the field sales team when needed
-Enter and update customer information in the database
-Take and process orders in an accurate manner
-Handle grievances to preserve the company’s reputation
-Go the “extra mile” to meet sales quota and facilitate future sales
-Keep records of calls and sales and note useful information